How to Borrow DVDs and Videos The DVDs and videos listed in the NCDOL library catalog are provided as a free service of the N.C. Department of Labor. The library's audiovisual collection (DVD and video database catalog) consists of approximately 600 titles. These materials cover a wide variety of subjects reflecting the diversity of occupations in North Carolina and are geared to maintain North Carolina's occupational safety and health standards. Frequently asked questions about the NCDOL library are listed below. If you have other questions regarding the library's services, please contact Nick Vincelli, NCDOL librarian, at 919-707-7880 or by emailing firstname.lastname@example.org. Who can borrow DVDs and videos? The Charles H. Livengood Jr. Memorial Library lends videos to registered patrons in North Carolina. We do not sell any materials; however, vendor information is available upon request. Are your videos online? The library subscribes to a streaming video service through the Training Network. Access to these videos is provided to registered NCDOL library patrons. Please note that patrons who have not used the service in more than six months may have their accounts closed out but they may be re-instated upon request. For more information about available videos and access instructions, contact the library by calling 919-707-7880 or by emailing email@example.com. Is there a charge? Borrowers agree to pay return shipping for materials borrowed. Otherwise, the service is provided free of charge. Note: If a video or DVD is lost or not returned, the borrower will be billed for its replacement. How do I request material? To request a video or DVD, contact the library by calling 919-707-7880 or by emailing firstname.lastname@example.org. If the material you request is checked out, you may want to request another title or request that we place a hold on the unavailable title so that we can contact you when it becomes available. We recommend that you contact the library about one week before you need the material. Videos are sent out on a first-come, first-serve basis via USPS. How do I become a registered library patron? To become a library patron, you must complete, sign and return a Library Loan Agreement to the library before checking out any material or accessing Training Network NOW's streaming video service. In order to expedite your request, you may also fax a signed copy of the agreement to 919-707-7963, but you will also need to mail or deliver the original copy to the library. Please refer to the agreement for additional instructions on returning a completed copy. How long may I keep materials? You may check out up to five titles at a time, for a period of three weeks. A due date will be on the audiovisual case with the return address. Please be sure to return materials promptly as someone else may be waiting for them. Items are renewable for an additional three-week period provided that no one else has requested them. Please contact the library if you wish to renew. May I visit the library? If you are in the Raleigh area and would like to come to the library to check out materials, you are welcome to do so. We are located on the fifth floor of the Old Revenue Building at the corner of Hillsborough and Salisbury streets. However, we recommend that you contact the library first to ensure that the materials you want are available and to be sure the staff will be there to escort you to the library and assist you. Regular library hours are 8 a.m. to 5 p.m., Monday through Friday. Visitors are always welcome. What if I lose or damage library materials? The person who checks out the video or DVD is responsible for its return. These DVDs and videos generally cost $300-$500 each, so please return materials promptly and by insured mail. If a video or DVD is lost or not returned, the borrower will be billed for its replacement. May I duplicate materials? Most of the materials in the Charles H. Livengood Jr. Memorial Library collection are under copyright and therefore cannot be copied. How do I return materials? You may arrange to return videos to staff in the library or mail them back to the library. Via US Postal Service: N.C. Department of Labor Library 1101 Mail Service Center Raleigh, NC 27699-1101 Via tracked shipping (e.g., UPS, FedEx): N.C. Department of Labor Library Fifth Floor, Room C510 111 Hillsborough Street Raleigh, NC 27603-1762 When returning materials by mail, please pack them in STURDY containers, so that they are not damaged en route. Also, to ensure that materials are returned to the library, please return materials by INSURED MAIL.