Customer Survey - Elevators and Escalators This short survey provides you the opportunity to tell us about our job performance and potential improvements. We are interested in what you have to say about our elevator inspections and appreciate the time you take to complete this survey. Company Name * Email Address * Did the Inspector you dealt with: YesNo Identify himself/herself with proper credentials? Identify himself/herself with proper credentials? - Yes Identify himself/herself with proper credentials? - No Act in a friendly and helpful manner? Act in a friendly and helpful manner? - Yes Act in a friendly and helpful manner? - No Exhibit proper courtesy and respect? Exhibit proper courtesy and respect? - Yes Exhibit proper courtesy and respect? - No Explain why the inspection was necessary? Explain why the inspection was necessary? - Yes Explain why the inspection was necessary? - No Explain, so you understood, the need for any repairs? Explain, so you understood, the need for any repairs? - Yes Explain, so you understood, the need for any repairs? - No What was your impression of the service you received? Excellent Good Fair Poor If fair or poor, please explain: Was your inspector an employee of: The NC Department of Labor An Insurance Company If you have spoken with our office personnel, how was that service? Excellent Good Fair Poor Please provide any additional comments that you may have: