Customer Survey - Elevators and Escalators

Submitted by dlfaison on Fri, 01/22/2021 - 09:53

This short survey provides you the opportunity to tell us about our job performance and potential improvements. We are interested in what you have to say about our elevator inspections and appreciate the time you take to complete this survey.

Indicates required field

Company Name

Primary Email Address

Did the Inspector you dealt with:

Questions	Yes	No
Identify himself/herself with proper credentials?	Yes	No
Act in a friendly and helpful manner?	Yes	No
Exhibit proper courtesy and respect?	Yes	No
Explain why the inspection was necessary?	Yes	No
Explain, so you understood, the need for any repairs?	Yes	No

What was your impression of the service you received?

Excellent

Good

Fair

Poor

If inspector service was fair or poor, please explain:

Was your inspector an employee of:

The NC Department of Labor

An Insurance Company

If you have spoken with our office personnel, how was that service?

Excellent

Good

Fair

Poor

I did not speak with office personnal

If office personnel service was fair or poor, please explain

Please provide any additional comments that you may have: